Safe Gaming

At 999r Responsible Gaming — keep the fun balanced

Gaming should be a source of fun, not stress. 999r believes every player should know their limits and play with enjoyment. Our responsible gaming framework is here to keep you on that path.

18+
Age verification is mandatory
24/7
Support services
5
Protective limits
100%
Voluntary break

Our Responsible Gaming Tools

999r provides these features to keep your gaming experience safe

💰

Setting a Deposit Limit

Set your deposit limit in advance — daily, weekly, or monthly. Once you hit the limit, the system will automatically stop any further deposits.

⏱️

Session time limit

Decide how long you want to play. You will receive a notification when the time is up, with an option to be logged out automatically.

📉

Setting a Loss Limit

Set how much BDT you are willing to lose per day or per week. Once that limit is reached, your account will automatically go on a break.

🛑

Voluntary break (Cool-off)

If you feel like you need a break, you can voluntarily pause your account for anywhere from 24 hours to 6 weeks. Once the period ends, you can return on your own.

🔒

Permanent self-exclusion

If you feel it's time to stop playing, you can permanently close your account. This is entirely your decision, and 999r respects that.

👶

Minor Protection

999r strictly enforces an 18+ policy. No account remains active without KYC verification. You can also find a parental control guide to help protect children.

What is Responsible Gaming and Why It Matters

Responsible gaming means treating gaming as a form of entertainment — not as a livelihood or a solution to problems. At 999r, we believe every player should game consciously and within their financial means.

Online gaming is growing rapidly in Bangladesh. Building responsible gaming habits in this environment is essential. Playing can be fun when things are going well, but without limits it can lead to financial and mental harm.

999r always wants its users to lead a balanced and fulfilling life. That is why our platform offers tools and information to help you stay in control. We do not just provide games — we also ensure a safe environment.

Keep in mind: Gaming should be a way to spend your leisure time. Never play with borrowed money, bill payments, or savings. Only play with what you can afford to lose.

Recognizing the signs of problem gaming

Players often do not notice when recreational gaming crosses into problematic territory. 999r wants to help you recognize the signs. If two or more of the following apply to you, consider taking a break.

Warning signs: Chasing losses, skipping sleep or work to play, hiding your gaming from family or friends, and continuing to play despite financial problems — these are all warning signs.

  • Continuously placing bets beyond your budget.
  • Spending excessive time thinking or talking about gaming.
  • Losing interest in family, friends, or work.
  • Repeatedly trying to stop playing but failing each time.
  • Feeling anxious or irritable when you are unable to play.
  • Spending money on gaming while in debt or with bills unpaid.
  • Lying or making excuses to hide your gaming.

If you notice these signs, use 999r's self-exclusion or cool-off tool right away. Also talk to someone you trust. Acknowledging a problem is not weakness — it takes courage.

How to Set Limits on Your Account

Setting limits at 999r is straightforward. From your account settings, you can activate various protective limits in just a few clicks. The steps are outlined below.

1

Log in to Your Account

Log in to your 999r account and click the profile icon in the top right corner.

2

Go to the Responsible Gaming Section

From the profile menu, select the "Responsible Gaming" option.

3

Choose a limit type

Deposit limit, loss limit, session time, or bet limit — choose what works best for you.

4

Set an amount and duration

Choose your preferred period — daily, weekly, or monthly — and enter the amount.

5

Confirm

Save. The limit will take effect immediately. A 24-hour cooldown applies if you want to increase a limit.

Important: Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period. This is in place for your protection.

Available Limit Types and Descriptions

Below is a simple list of limits you can set for yourself at 999r.

Limit type Description Duration Status
Deposit Limit Maximum deposit amount (BDT) Daily / Weekly / Monthly Active
Loss Limit Maximum loss amount (BDT) Daily / Weekly / Monthly Active
Bet limit Maximum amount per bet Per bet Active
Session time limit Maximum continuous play duration Per session Active
Cool-Off Break Voluntary temporary break 24 hours – 6 weeks Active
Self-exclusion Permanently close account Permanent Active

Tips for building healthy gaming habits

Responsible gaming is not just about setting limits — it also involves building good habits. 999r offers these tips to help make your everyday gaming life more balanced.

  • Set your budget first: Decide how much BDT you're willing to play with before each session — and stick to it.
  • Keep track of your time: Decide in advance how much of your day you will spend gaming. Use an alarm or timer.
  • Do not play when tired or upset: Using gaming to escape stress or loneliness increases the risk of harm.
  • Accept losses and move on: Losing is a normal part of gaming. Resist the urge to keep playing just to win back what you've lost.
  • Take regular breaks: Take at least a 10-minute break every hour. Get up, walk around, drink some water.
  • Find enjoyment outside of gaming: Family, friends, hobbies — there's so much more to life than gaming.
  • Do not treat a win as guaranteed: Gaming is always for entertainment — treating it as a source of income is a mistake.

If you make these small habits part of your routine, gaming will remain a positive source of entertainment in your life.

Our Policy on Protecting Minors

999r is strictly for users aged 18 and above. We are committed to keeping minors away from gaming. Age is verified at registration and confirmed through identity documents during the KYC process.

If there are minors in your household, take a few precautions — don't share your login credentials, keep your devices password-protected, and use family filtering software.

For Parents: If you suspect a minor is using your account, contact our support team immediately. We will act promptly.

Check Yourself

Ask yourself these questions:

1
Do you play beyond your set budget?
2
Do you play more to try to recover money you've lost?
3
Do thoughts about gaming keep you up at night?
4
Do you hide your gaming from family or friends?
5
Have you ever used money set aside for essential expenses to play?
6
Feeling like you cannot stop playing?

If you answered "yes" to even one question, please consider taking a break or reaching out for support.

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Need help?

Our support team is always here for you. Reach out for any gaming-related concerns.

[email protected]

FAQ

Frequently Asked Questions on Responsible Gaming

Yes, limits can be changed. However, lowering a limit takes effect immediately. If you want to increase a limit, a 24-hour cooldown period applies — this is in place for your protection.

During a cool-off break, you will not be able to log in to your account or place any bets or deposits. Your account will be reactivated automatically once the break period ends.

Yes, any balance remaining in your account is still withdrawable after self-exclusion. Contact the support team and they will assist you with the withdrawal process.

Start with an open, non-judgmental conversation. Let them know about 999r's Responsible Gaming tools, and if needed, suggest they speak with a professional counselor. The support team can also guide them if contacted.

No, 999r is strictly for users aged 18 and above. Age is verified at registration and must be confirmed through identity documents during the KYC process. Accounts belonging to minors are closed immediately.

Start by reaching out to the 999r support team — they can point you in the right direction. You should also consider speaking with a mental health professional or counselor, talk to family and friends, and activate self-exclusion on your account.
Safe Gaming

Play Responsibly, Enjoy the Experience

At 999r, your safety and enjoyment are equally important. Join today and make the most of a balanced gaming experience.

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