999r Terms and Conditions

By using the 999r website and services, you are considered to have automatically agreed to these Terms and Conditions. These Terms and Conditions form a legally binding agreement between you and 999r.

999r is an internationally licensed online gaming platform serving players in Bangladesh and various other countries. All games, services, and offers on 999r are subject to these Terms and Conditions.

999r reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the new terms. We recommend revisiting this page periodically to stay informed.

This agreement is available in both English and Bengali. In the event of any conflict between the two versions, the English version shall prevail.

To register on 999r, you must provide accurate and complete information. 999r reserves the right to close any account created with false or misleading details, and any funds held in such an account may be forfeited.

• Each individual is allowed a maximum of one account. If multiple accounts are found under the same person, all of them will be closed.
• Keep your account password strictly confidential. Sharing your login credentials with anyone is a violation of our Terms and Conditions.
• If unauthorized access to your account occurs, contact 999r Support immediately.
• Transferring or selling your account to another person is strictly prohibited.
• The use of automated software or bots to manage your account is not permitted.

The email address and phone number you provide at registration must be accurate. 999r may use this information to send important notifications. 999r will not be held responsible for any issues arising from incorrect information.

You must be 18 years of age or older to use 999r's services. By registering, you confirm that you meet the applicable age requirement.

999r may request proof of age at any time. Certain restrictions may be applied to your account until the verification process is complete.

Additionally, access to 999r's services may be restricted from certain countries or regions. It is entirely your responsibility to ensure that online gaming is legal in your area.

Deposits on 999r can be made via bKash, Nagad, Rocket, and other supported payment methods. Minimum and maximum limits apply for each payment method.

• Minimum deposit: BDT 100.
• KYC verification is mandatory for withdrawals.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Withdrawals must be made using the same method used for the deposit — withdrawals via a different method are generally not permitted.
• 999r may request additional verification for suspicious transactions.

999r strictly follows AML (Anti-Money Laundering) policies to ensure the security of all financial transactions. If unusual or suspicious financial activity is detected, the account may be temporarily suspended pending investigation.

All bonuses and promotional offers on 999r are subject to specific terms and conditions. Each offer has its own terms, which are outlined on the respective offer's detail page.

• The welcome bonus is available to new members once only.
• Once you have wagered with bonus funds and completed the required wager amount, the bonus will be converted to real money.
• Bonus balance cannot be withdrawn directly.
• Multiple bonuses may not be used together unless explicitly permitted.
• Any attempt to abuse bonuses or manipulate the system will result in the cancellation of the bonus and any associated winnings.

999r reserves the right to modify, suspend, or cancel any bonus offer at any time. For the latest information on bonuses, Promotions Page Check back regularly.

All games on 999r operate using RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and fair. 999r games are regularly audited by independent third parties.

• If your internet connection drops during play, the game result will be saved on the server and will be available once you reconnect.
• If a game is disrupted due to a technical fault, 999r will investigate and issue a final decision.
• In the event of a dispute over a game result, 999r's server records will serve as the final and definitive evidence.
• In Live Casino games, the dealer's decision is final.

999r games are designed for entertainment purposes. Winning is never guaranteed, and financial losses are always a possibility. Only play with money you can afford to lose.

The following activities are strictly prohibited on the 999r platform. Violating these terms will result in account closure and may lead to legal action.

• Any attempt at fraud, cheating, or hacking the system.
• Using the platform for money laundering or processing illegal payments.
• Using bots, scripts, or automated software to play games.
• Exploiting game glitches to gain an unfair advantage.
• Abusing bonuses or promotions through multiple accounts.
• Collusion or match-fixing with other players.
• Harassing or showing disrespectful behavior toward 999r staff.

999r reserves the right to suspend or close your account under the following circumstances.

• In cases of terms and conditions violations.
• In cases involving suspicious or unlawful activity.
• Failure to complete KYC verification.
• For accounts that have been inactive for an extended period (12 months or more).
• By court order or directive from a law enforcement authority.

You may request to close your account at any time. Any remaining balance will be returned through the standard process. However, if the account is closed due to a terms violation, the balance may not be refunded.

A maintenance fee may apply to accounts that have been inactive for an extended period, and will be deducted from the account balance. Details regarding the inactivity conditions and applicable fees are published separately.

999r believes gaming should be a source of entertainment, not a source of problems. That is why we place responsible gaming at the top of our priorities and are committed to helping players stay in control of their gaming.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Cooling-off period: A temporary gaming break option is available.
• Reality Check: You will receive periodic reminders about your playing time and spending.

If you or someone you know is experiencing a gambling-related problem, visit our Responsible Gaming page or contact our support team. We are always ready to point you toward professional help.

999r reserves the right to update these Terms and Conditions at any time. The revised date will be reflected on this page when changes are made. For significant updates, a notification may be sent to your registered email address.

If you continue to use 999r after any updates to these Terms and Conditions, you will be considered to have accepted the revised terms. If you do not agree to the new terms, please request to close your account.

Any dispute arising from this agreement will first be addressed through negotiation. If a resolution cannot be reached, the matter will be settled through the licensing authority or a designated arbitration process.

• The first step in resolving a dispute is to contact the 999r support team.
• An initial response will be provided within 5 business days of receiving a complaint.
• Complex disputes may take up to 30 days to resolve.
• If you are not satisfied with a decision made by 999r, you may escalate the matter to the relevant licensing authority.

For any questions or complaints, please contact our support team. We are always ready to provide accurate information and assistance.